Frequently Asked Questions

Will I be able to try on the frames before purchase?

Yes you can.  We can book you for a fitting on a day and time that’s available on our calendar.

Are the frames fitting free?

No.  A $75.00 TTD charge is to be paid on that day.  If you do make the purchase the cost goes toward the frames, however the fitting charge is non-refundable if the frames aren’t purchased.

Do you have a physical storefront?

We do.  You have options available to you.  If your frame size is known, you can make a comparison of that with the frames you’ve selected as the descriptions of same has the measurements stated.  If you are a first time wearer you can come to my physical location for fitting.

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What are my payment options

Online Payment

    • Credit Card Visa
    • Debit Card
    • Bank Transfer/ Deposit

Offline methods:

    • Linx on pick up/delivery** is also accepted (occasionally).
Do I get warranty on my frames?

Yes.  We offer a ninety (90) day warranty after your date of purchase.

Do you sell Blue Light Blocking glasses?

Yes; we have for all ages, both male and female.  These frames DO NOT come with a spectrum report.

Do you honor Insurance Claims

As a registered business, we can provide you with a stamped receipt confirming purchase of your frames and lens with us.

Do you sell other eye-care accessories?

Yes. We stock lens cleaner, microfiber cloths and more. Do check out  Accessories for more items.

Do you sell prescriptions lens?

Yes we are able to do an entire package for you.  All we need is an image of your prescription and we send you an invoice of what your preference cost would be.

Do you sell optical frames for kids

Yes; we are currently growing our Chic Frames Collection in kids optical frames